{"id":12172,"date":"2025-03-21T06:45:01","date_gmt":"2025-03-21T06:45:01","guid":{"rendered":"https:\/\/jorotrans.com\/faq\/"},"modified":"2025-03-21T07:16:34","modified_gmt":"2025-03-21T07:16:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/jorotrans.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12172\" class=\"elementor elementor-12172 elementor-12166\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6adc07 e-flex e-con-boxed e-con e-parent\" data-id=\"d6adc07\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-151b538 elementor-widget elementor-widget-heading\" data-id=\"151b538\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2051586 e-flex e-con-boxed e-con e-parent\" data-id=\"2051586\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c078d7d e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"c078d7d\" data-element_type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;center&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"201821565\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2018215651\" data-tab-title-id=\"e-n-tab-title-2018215651\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2018215651\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tDelivery and logistics\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2018215652\" data-tab-title-id=\"e-n-tab-title-2018215652\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2018215652\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPayment and documents\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2018215653\" data-tab-title-id=\"e-n-tab-title-2018215653\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2018215653\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAdditional services\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2018215651\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2018215651\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-837c08a e-con-full e-flex e-con e-child\" data-id=\"837c08a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10d09b2 elementor-widget elementor-widget-pxl_accordion\" data-id=\"10d09b2\" data-element_type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item active\">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-10d09b2-4605-5e208f6\">\r\n                                <span class=\"pxl-title--text\">Can you meet the car at the port of Georgia or Turkey and deliver it to the CIS countries?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-10d09b2-4605-5e208f6\" class=\"pxl-item--content\" style=\"display: block;\">Yes, we provide car delivery service from the ports of Georgia and Turkey to the CIS countries, including Kazakhstan, Kyrgyzstan, Russia, Belarus and others.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-10d09b2-4605-80babc6\">\r\n                                <span class=\"pxl-title--text\">What route does your transport take to cross borders?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-10d09b2-4605-80babc6\" class=\"pxl-item--content\" >The route depends on the point of departure and destination. We work according to proven logistics schemes and always select the optimal route taking into account customs requirements.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-10d09b2-4605-8f49151\">\r\n                                <span class=\"pxl-title--text\">How many days does it take to deliver a car?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-10d09b2-4605-8f49151\" class=\"pxl-item--content\" >The timing depends on the route and the workload of the logistics chains. On average, delivery takes from 7 to 30 days.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-10d09b2-4605-3c751e6\">\r\n                                <span class=\"pxl-title--text\">How long does it take for you to ship the car after payment?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-10d09b2-4605-3c751e6\" class=\"pxl-item--content\" >Usually dispatch takes place within 1-3 working days after completion of all formalities and payment.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-10d09b2-4605-ca62eef\">\r\n                                <span class=\"pxl-title--text\">Is it possible to get photos of the vehicle at each stage of transportation?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-10d09b2-4605-ca62eef\" class=\"pxl-item--content\" >Yes, we provide photo reports and updates at every stage of the transportation.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-10d09b2-4605-d12cc44\">\r\n                                <span class=\"pxl-title--text\">Can you deliver a car from Poti port to Rustavi?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-10d09b2-4605-d12cc44\" class=\"pxl-item--content\" >Yes, we have transportation service from Poti port to Rustavi.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-10d09b2-4605-091e822\">\r\n                                <span class=\"pxl-title--text\">Can you pick up a car from China and bring it to Georgia, Armenia or any other CIS country?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-10d09b2-4605-091e822\" class=\"pxl-item--content\" >Yes, we provide the service of transporting cars from China to Georgia, Armenia, Azerbaijan, Kazakhstan, Kyrgyzstan, Russia, Belarus and other CIS countries. We select the best route and help with customs clearance.<\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2018215652\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2018215652\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-cc7b5f1 e-con-full e-flex e-con e-child\" data-id=\"cc7b5f1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9b5c18 elementor-widget elementor-widget-pxl_accordion\" data-id=\"f9b5c18\" data-element_type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item active\">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-6e53dc6\">\r\n                                <span class=\"pxl-title--text\">Is it possible to pay for your services by invoice or by contract?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-6e53dc6\" class=\"pxl-item--content\" style=\"display: block;\">Yes, we work both on invoices and on official contracts, depending on the client\u2019s preferences.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-0e0016e\">\r\n                                <span class=\"pxl-title--text\">Yes, you work on invoices and on official contrasts, depending on the client\u2019s preferences.<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-0e0016e\" class=\"pxl-item--content\" >Yes, we accept various forms of payment including bank transfers, payment systems and e-wallets.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-836e359\">\r\n                                <span class=\"pxl-title--text\">Is it possible to get a sample transportation contract?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-836e359\" class=\"pxl-item--content\" >Yes, we can provide a sample contract that details the terms of carriage, deadlines and obligations of the parties.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-b75f852\">\r\n                                <span class=\"pxl-title--text\">Do you provide transit services within the territory of the Customs Union?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-b75f852\" class=\"pxl-item--content\" >Yes, we can organize transit clearance and cargo escorting across the Customs Union countries.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-81da89b\">\r\n                                <span class=\"pxl-title--text\">Do you help with customs clearance of cars in the CIS countries?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-81da89b\" class=\"pxl-item--content\" >Yes, we provide customs clearance services in the CIS countries, including payment calculation, document preparation and support at all stages.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-c72e07b\">\r\n                                <span class=\"pxl-title--text\">Do you provide car registration services and other brokerage services?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-c72e07b\" class=\"pxl-item--content\" >Yes, we can help with registration, deregistration, transit numbers, and other brokerage services.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-762196c\">\r\n                                <span class=\"pxl-title--text\">Can you pay for some port and transport services for the client?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-762196c\" class=\"pxl-item--content\" >Yes, we can pay for some of the services on your behalf, but we will clarify in advance which payments are within our area of \u200b\u200bresponsibility.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-f9b5c18-5534-41eb1c1\">\r\n                                <span class=\"pxl-title--text\">Yes, we can pay for some of the services on your behalf, but we will clarify in advance which payments are within our area of \u200b\u200bresponsibility. You can arrange for the car to be repaired before shipping?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f9b5c18-5534-41eb1c1\" class=\"pxl-item--content\" >Yes, we have partner service stations that can perform the necessary repairs before transportation.<\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2018215653\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2018215653\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-154786b e-con-full e-flex e-con e-child\" data-id=\"154786b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-156c12a elementor-widget elementor-widget-pxl_accordion\" data-id=\"156c12a\" data-element_type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item active\">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-156c12a-5104-df0eafd\">\r\n                                <span class=\"pxl-title--text\">Is the cargo insured during transportation?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-156c12a-5104-df0eafd\" class=\"pxl-item--content\" style=\"display: block;\">Yes, if necessary, we can insure your cargo for the entire route.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-156c12a-5104-39965db\">\r\n                                <span class=\"pxl-title--text\">Is it possible to buy spare parts from you in Georgia and put them in the car before shipping?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-156c12a-5104-39965db\" class=\"pxl-item--content\" >Yes, we can assist with purchasing parts and loading them into the vehicle prior to shipping.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-156c12a-5104-40e500d\">\r\n                                <span class=\"pxl-title--text\">Can you arrange for the vehicle to be repaired before shipping?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-156c12a-5104-40e500d\" class=\"pxl-item--content\" >Yes, we have partner service stations that can perform the necessary repairs before transportation.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-156c12a-5104-ed588f2\">\r\n                                <span class=\"pxl-title--text\">Can you buy a car in Georgia for me, check its technical condition and show it to me via video link?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-156c12a-5104-ed588f2\" class=\"pxl-item--content\" >Yes, we can select a car according to your requirements, conduct a technical inspection and arrange a video call so that you can personally check the condition of the car before purchasing.<\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item \">\r\n                <h5 class=\"pxl-item--title\" data-target=\"#pxl_accordion-156c12a-5104-c6d7bad\">\r\n                                <span class=\"pxl-title--text\">Can you buy a car at auctions in America, Japan or Korea and deliver it to the CIS countries?<\/span>\r\n                <i class=\"icon-plus\"><\/i>\r\n                <\/h5>\r\n                <div id=\"pxl_accordion-156c12a-5104-c6d7bad\" class=\"pxl-item--content\" >Yes, we buy cars from auctions in the USA, Japan and South Korea. We will help with the selection, registration of all documents and organize delivery to the CIS countries, including Kazakhstan, Kyrgyzstan, Russia, Belarus, Armenia and others.<\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Delivery and logistics Payment and documents Additional services Can you meet the car at the port of Georgia or Turkey and deliver it to the CIS countries? Yes, we provide car delivery service from the ports of Georgia and Turkey to the CIS countries, including Kazakhstan, Kyrgyzstan, Russia, Belarus and others. What [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/pages\/12172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/comments?post=12172"}],"version-history":[{"count":3,"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/pages\/12172\/revisions"}],"predecessor-version":[{"id":12176,"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/pages\/12172\/revisions\/12176"}],"wp:attachment":[{"href":"https:\/\/jorotrans.com\/en\/wp-json\/wp\/v2\/media?parent=12172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}